Terms of Service

These Terms of Service (the “Terms”) are a binding agreement between you (“Customer”, “you”) and Codas Labs, LLC, doing business as LeadTale (“LeadTale”, “we”, “us”) governing your access to and use of the LeadTale website, web application, browser extension, APIs, MCP server, and any related services (collectively, the “Service”).

By creating an account, clicking “I agree,” or using the Service, you agree to these Terms and our Privacy Policy. If you are entering into these Terms on behalf of an entity, you represent that you have authority to bind that entity. If you do not agree, do not use the Service.

“Account” means your registered LeadTale account.

“Credits” means the metered units of consumption that entitle you to run lookups, enrichments, and verifications through the Service.

“Customer Data” means any data that you or your authorized users upload to, submit to, or generate through the Service.

“LeadTale Data” means the B2B contact, company, and firmographic data that LeadTale makes available through the Service, including any enrichment, verification, or scoring output produced by our proprietary pipeline.

“Subscription” means a recurring plan purchased through the Service.

To use the Service you must create an Account and provide accurate, current, and complete information. You are responsible for safeguarding your credentials and for all activity that occurs under your Account. Notify us immediately at support@leadtale.com if you suspect unauthorized access.

You must be at least 18 years old and legally capable of entering into a binding contract to use the Service. The Service is intended for business use only.

Paid plans are billed in advance on a recurring basis (monthly or annual, as selected at signup). Credit allotments reset at the start of each billing period unless your plan states otherwise. Usage-based charges (including add-on credits) are billed as incurred.

Payments are processed by our third-party payment processor. By submitting payment information you authorize us to charge your payment method for all fees owed. All fees are non-refundable except as required by law or expressly stated in these Terms. You are responsible for all applicable taxes.

“No hit, no charge” policy.Credits are consumed only on successful lookups. If our pipeline does not return a verified result for a given request, that request is not billed. Definitions of “verified” and “successful” are described in the product documentation and may be updated as our verification methodology evolves, provided that any such update will not retroactively re-bill prior lookups.

Credit disputes. If Customer reasonably believes a charged lookup did not meet the applicable verified-result criteria, Customer may request a credit within thirty (30) days of the charge by emailing support@leadtale.com. LeadTale will review each disputed charge in good faith and, where the dispute is substantiated, issue a credit to Customer’s Account.

We may change fees or introduce new charges at any time; we will provide at least 30 days’ notice of any material price increase that affects your current Subscription. Continued use of the Service after the change takes effect constitutes your acceptance of the new fees.

You agree not to, and not to permit any third party to:

• Use the Service to send unsolicited commercial communications in violation of the CAN-SPAM Act, CASL, GDPR, or any other applicable anti-spam, telemarketing, or privacy law.
• Use the Service to circumvent, evade, or violate the terms, technical restrictions, or access controls of any third-party platform, website, database, or network.
• Scrape, harvest, resell, sublicense, or otherwise redistribute LeadTale Data, in bulk or otherwise, except as necessary to use the Service for your own internal sales, marketing, and recruiting operations.
• Reverse engineer, decompile, or attempt to extract the source code of the Service or its verification models.
• Circumvent rate limits, quotas, or authentication mechanisms, or share Account credentials across users not licensed under your plan.
• Use the Service to target or build profiles of individuals who are not acting in a business capacity.
• Use the Service for unlawful, harassing, defamatory, fraudulent, or discriminatory purposes, or to upload content that infringes a third party’s rights.
• Interfere with, disrupt, or impose undue load on the Service or its infrastructure.

We may suspend or terminate your access immediately if we reasonably believe you are violating this section, to protect the Service, other customers, or third parties.

LeadTale is a B2B data platform for business sales, marketing, and recruiting workflows. LeadTale Data is compiled from publicly available sources, licensed third-party providers, user-contributed observations, AI-assisted enrichment, and proprietary inference and verification methods. Our sourcing approach is described in more detail on the Our Data page. We apply a multi-layer verification pipeline designed to maximize accuracy. No data provider can guarantee 100% accuracy, and we make no such guarantee. Individual records may be inaccurate, outdated, or incomplete.

You are responsible for ensuring that your use of LeadTale Data complies with all applicable laws, including data protection, privacy, and electronic communications laws in the jurisdictions where you operate or where the subjects of that data reside. LeadTale is not responsible for your compliance with outbound communication laws.

LeadTale does not authorize you to use the Service, including the browser extension, to bypass any third-party platform's terms or access restrictions. When the Service is used alongside a third-party website or tool, that website or tool remains governed by its own terms.

Individuals whose information appears in LeadTale Data may exercise rights described in our Privacy Policy, including requests to access, correct, or delete their information, or to opt out of inclusion in our database. The primary channel for removal requests is leadtale.com/privacy/remove.

Customer Data is and remains yours. You grant LeadTale a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and otherwise use Customer Data solely as necessary to provide, secure, support, and improve the Service.

You represent and warrant that you have all rights, permissions, and consents required to provide Customer Data to us and to authorize our processing of it under these Terms. You are responsible for the accuracy, legality, and appropriateness of Customer Data.

We may use aggregated, de-identified data derived from use of the Service to operate, analyze, and improve the Service, provided that such aggregated data does not identify you or any individual.

Export. Customer may export Customer Data in a commonly-used, machine-readable format at any time during an active Subscription, and for thirty (30) days after termination. After that window, LeadTale will handle Customer Data in accordance with the Data Processing Addendum.

The Service connects to third-party platforms (for example, CRMs, outreach tools, and workspace providers) at your direction. Your use of those platforms is governed by their own terms, and we are not responsible for their availability, accuracy, or security. Disabling an integration in the Service does not automatically delete data already transmitted to the third-party platform; you are responsible for managing data there.

LeadTale, its licensors, and its contributors own all right, title, and interest in and to the Service, LeadTale Data, verification models, documentation, trademarks, and all related intellectual property. Subject to these Terms and during your Subscription, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your internal business purposes.

You may provide suggestions, comments, or feedback. You grant us a perpetual, irrevocable, royalty-free license to use that feedback solely to develop, maintain, and improve the Service, without obligation to you.

Each party agrees to protect the other party’s confidential information with at least the same care it uses to protect its own confidential information (and no less than reasonable care) and to use it only to exercise its rights and perform its obligations under these Terms. This obligation does not apply to information that is publicly available, independently developed, rightfully received from a third party without restriction, or required to be disclosed by law.

Term. These Terms begin on the date you first access the Service and continue for the duration of your Subscription, unless earlier terminated in accordance with this section.

Auto-renewal. Subscriptions automatically renew for successive periods equal to the then-current term unless either party provides written notice of non-renewal at least thirty (30) days before the end of the then-current term. For annual Subscriptions, LeadTale will send a renewal reminder by email at least thirty (30) days before the renewal charge. Customer may cancel auto-renewal at any time through the Account settings.

Termination for cause.Either party may terminate these Terms if the other party materially breaches these Terms and fails to cure the breach within thirty (30) days after receiving written notice describing the breach in reasonable detail. Termination for cause does not limit either party’s other rights or remedies.

Suspension. LeadTale may suspend access without notice if Customer materially breaches Section 5 (Acceptable Use), fails to pay undisputed fees when due, or if suspension is required to protect the Service, other customers, or third parties from a security or operational risk. LeadTale will restore access promptly once the underlying issue is resolved.

Effects of termination.Upon termination: (a) Customer’s right to access the Service ends; (b) Customer will pay all fees accrued through the effective date of termination; (c) LeadTale will handle Customer Personal Data as described in the Data Processing Addendum, and Customer may export Customer Data as described in Section 7 (Customer data); and (d) sections that by their nature should survive (including Fees accrued, Limited Warranty remedies, Confidentiality, Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and this survival clause) will survive.

During any paid Subscription, LeadTale warrants that (i) the Service will materially conform to the Documentation, and (ii) LeadTale will apply commercially reasonable administrative, technical, and physical security practices consistent with the Data Processing Addendum.

LeadTale does not warrant the accuracy or completeness of any individual LeadTale Data record, given the inherent nature of B2B data. LeadTale warrants that its verification pipeline operates as described in the Documentation.

Customer’s exclusive remedy, and LeadTale’s entire liability, for breach of this Limited Warranty is, at LeadTale’s option: (a) re-performance of the non-conforming Service; or (b) termination of the affected Subscription and refund of any pre-paid, unused fees for that portion of the Service. To invoke this remedy, Customer must notify LeadTale of the non-conformance with reasonable detail within thirty (30) days of discovery.

EXCEPT FOR THE LIMITED WARRANTY SET OUT ABOVE, THE SERVICE AND LEADTALE DATA ARE PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT PERMITTED BY LAW, LEADTALE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LEADTALE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY INDIVIDUAL LEADTALE DATA RECORD IS ACCURATE OR COMPLETE.

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT FOR (A) CUSTOMER’S PAYMENT OBLIGATIONS, (B) EITHER PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 15, (C) CUSTOMER’S VIOLATION OF SECTION 5 (ACCEPTABLE USE), AND (D) EITHER PARTY’S GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE GREATER OF (I) TWO TIMES (2×) THE FEES PAID OR PAYABLE BY CUSTOMER TO LEADTALE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (II) FIFTY THOUSAND U.S. DOLLARS ($50,000).

Super-cap for data-breach claims.NOTWITHSTANDING THE FOREGOING, LEADTALE’S AGGREGATE LIABILITY FOR CLAIMS ARISING FROM A PERSONAL DATA BREACH (AS DEFINED IN THE DATA PROCESSING ADDENDUM) CAUSED BY LEADTALE’S BREACH OF ITS SECURITY OBLIGATIONS WILL NOT EXCEED THREE TIMES (3×) THE FEES PAID OR PAYABLE BY CUSTOMER TO LEADTALE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Customer indemnity. Customer will defend, indemnify, and hold harmless LeadTale and its affiliates, officers, employees, and agents (each, a “LeadTale Indemnitee”) against any third-party claim arising out of or related to (i) Customer’s use of the Service in violation of these Terms or applicable law, (ii) Customer Data, or (iii) Customer’s violation of any third-party right, including any intellectual property or privacy right; and will indemnify each LeadTale Indemnitee against damages and reasonable attorneys’ fees finally awarded against it, or agreed in settlement by Customer, with respect to such claim.

LeadTale indemnity. LeadTale will defend Customer, its affiliates, and their respective officers, directors, and employees (each, a “Customer Indemnitee”) against any third-party claim alleging that the Service, as provided by LeadTale and used in accordance with these Terms, infringes such third party’s U.S. patent, copyright, trademark, or trade-secret rights; and will indemnify each Customer Indemnitee against damages and reasonable attorneys’ fees finally awarded against it, or agreed in settlement by LeadTale, with respect to such claim.

Exclusions. LeadTale has no obligation under this Section for claims arising from (a) Customer Data; (b) use of the Service in combination with non-LeadTale products or data where the claim would not have arisen but for the combination; (c) modifications to the Service not made by LeadTale; or (d) use of the Service in violation of these Terms.

Remedies.If the Service becomes, or LeadTale reasonably believes the Service is likely to become, the subject of a claim of infringement, LeadTale may at its option (i) procure for Customer the right to continue using the Service; (ii) modify the Service so that it is non-infringing while preserving substantially equivalent functionality; or (iii) if neither (i) nor (ii) is commercially reasonable, terminate the affected Subscription and refund any pre-paid, unused fees. This Section states LeadTale’s entire liability and Customer’s exclusive remedy for any claim of infringement.

Procedure.The indemnified party must (i) promptly notify the indemnifying party in writing of the claim (provided that failure to give prompt notice does not relieve the indemnifying party of its obligations except to the extent prejudiced), (ii) give the indemnifying party sole control of the defense and related settlement negotiations (provided that no settlement that imposes liability or obligation on the indemnified party may be entered without that party’s prior written consent, not to be unreasonably withheld), and (iii) provide reasonable cooperation in the defense at the indemnifying party’s expense.

We may modify the Service or these Terms at any time. If we make material changes to these Terms, we will notify you by email or in-product notice at least 30 days before they take effect, except when changes are required for legal, security, or operational reasons. Your continued use of the Service after the effective date of a change constitutes your acceptance of the updated Terms.

These Terms are governed by the laws of the State of North Carolina, USA, without regard to conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in North Carolina for any dispute not subject to arbitration.

To the extent permitted by law, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, on an individual basis. The seat of arbitration will be Raleigh, North Carolina, and the arbitration will be conducted in English. You and LeadTale waive the right to bring or participate in any class, consolidated, or representative action. Either party may seek injunctive relief in court to protect its intellectual property or confidential information.

Neither party will be liable for any failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including acts of God, natural disasters, epidemics, war, terrorism, civil unrest, government actions, internet or telecommunications failures, or outages of third-party infrastructure providers (each, a “Force Majeure Event”).

The affected party will notify the other party promptly of the Force Majeure Event and use commercially reasonable efforts to resume performance. If a Force Majeure Event continues for more than thirty (30) consecutive days, either party may terminate the affected Subscription on written notice, and LeadTale will refund any pre-paid, unused fees for the period after termination.

These Terms, together with our Privacy Policy and any order form or written agreement between the parties, constitute the entire agreement between you and LeadTale. If any provision is found unenforceable, the remaining provisions will remain in full effect. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of assets.

The Service uses Google reCAPTCHA v3 to detect automated abuse — including credential stuffing, scripted enrichment, and attempts to bypass credit-based access controls. Your use of the Service is therefore also subject to Google’s policies in addition to these Terms.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Questions about these Terms? Reach the LeadTale legal team at legal@leadtale.com. For product or billing support, email support@leadtale.com.